KongaPay is a way to pay and get paid for things. At first, it was built for Konga.com. People loved using it so much that Konga decided to share the love and make it available even outside the Konga.com platform.

Registration on KongaPay is just as easy as transacting. Because we understand the peculiarities of our customers, we have reviewed our registration process to be simpler and customers can operate on different levels. The requirements levels are broken down as follows;

KongaPay Lite:

• Name
• Email Address
• Phone number (Verified with One Time Password)
• Date of Birth
• Gender
• Home Address

KongaPay Classic:

• Name
• Email Address
• Phone number (Verified with One Time Password)
• Date of Birth
• Gender
• Home Address
• Image Upload
• BVN
• Valid Means of Identification

KongaPay Premium:

• Name
• Email Address
• Phone number (Verified with One Time Password)
• Date of Birth
• Gender
• Home Address
• Image Upload
• BVN
• Valid Means of Identification
• Address Verification

To get started, simply follow the steps below; First, download the app on the Google play or App store. If you do not own an Android or Apple device, you can still sign up by visiting the website, kongapay.com to sign up.

To link your cards, please follow the steps below:

• Login to your KongaPay account with your unique 4 digit security PIN and Telephone Number.
• Link your VISA/MasterCard to your KongaPay account by adding your card details from the settings page.
• You will need to input your Login PIN and a One Time Password (OTP) sent to your telephone to complete linking your card to your KongaPay account.
• To ensure the card belongs to you, we will make a small charge (₦50 – ₦300) to your card and this will appear in your bank statement or transaction alert shortly.
• Once you have the checked the amount from your bank statement, you will need to enter the amount in the settings page to complete verification of your card.
• Note that it sometimes takes a few days before the charged amount appears in your statement or before your bank sends you a transaction alert.
• Please also note that prior to your card being verified, you will be limited to ₦20,000 for purchases only.

If you try to complete a transaction and you do not have funds in your wallet (your wallet can be funded by another KongaPay user – irrespective of level) you will be required to link your bank account to your KongaPay account to complete your transaction. To link your bank account details to KongaPay, log into our App or website, navigate to settings, select Add Bank or Card and fill out the necessary fields, it’s easy and quick.

Yes you can and quite simply too, just follow these simple steps:

• Click on TV subscription on the dashboard or select this from “services” on your mobile app
• Select your preferred TV subscription (DSTV or GOTV)
• Key in your smartcard Number
• Choose your preferred bouquet
• Since you want the payment to auto renew monthly, tick the box for “Auto-renewal”
• If you do not have a card information already, you will be prompted to update your card info
• You will be prompted to put in your pin and OTP (One Time Password)

We take no prisoners when it comes to the security of your information. First of all, you are always in control. No debit can occur on your account without you first authorising it with the Login PIN and verification code sent by your bank to your phone or email. It’s like having two keys on the door to your account. Secondly, we don’t store your sensitive payment information. We simply verify what you provide against your bank’s database. So, when you forget your PIN, we need proof that it is indeed you making the request. The fastest way to do this is to have you re-verify the information you entered when you signed up. Finally, KongaPay is a regulated mobile money operator and are required by the Central Bank of Nigeria to maintain the same security standards you’ve come to trust with your bank.

KongaPay is safe and secure. We are in partnership with recognized banks in Nigeria. Also, the application has a two-factored authentication for linkage and is protected with a 4 digit Login PIN and a 6-digit one time Password for authentication. All these are in addition to other security measures that have been put in place to ensure that your transaction information is protected from intruders.

To make a payment (online):

• Launch the KongaPay app or visit www.kongapay.com/login
• Login with your four-digit PIN and your mobile number
• Click on 'Pay'
• Scan the QR code or add the code or the merchant ID or enter the merchants name in the name tab
• Confirm transaction amount and authorize the transaction via KongaPay 4digit Pin and One time password sent to your telephone number from your Bank
• Viola, your transaction is processed and your Wallet/Account/Card will be debited with the transaction amount.

Make payments (Offline):

• Merchant gives your their KongaPay MPOS device
• Confirm transaction amount
• Authorize Login PIN and One time password sent to your phone from your Bank
• Click on 'Pay'
• Account is debited with the transaction amount